PRIVACY POLICY

1. Overview & Scope

Legacy Burgers ("Legacy Burgers," "we," "us," or "our"), located at 5138 E Olympic Blvd, Los Angeles, CA 90022, respects your privacy and is committed to protecting the personal information you share with us when visiting our website, claiming promotional dining vouchers, or joining our VIP Club.

This Privacy Policy explains what information we collect, how we use and safeguard that information, and your choices regarding our SMS/MMS text messaging and email programs.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you submit an online promotional claim form or sign up for our VIP Club:

• Contact Identifiers: Your full name, mobile phone number, and email address.
• Promotional & Consent Records: The specific restaurant offer you claimed, your unique voucher code, your explicit SMS/MMS opt-in consent status, timestamp of consent, IP address, and referring page URL.
• Technical & Usage Information: Standard browser type, device type, and campaign attribution parameters (such as UTM tags) used to ensure proper delivery of your digital voucher.

3. How We Use Your Information

We use the information we collect strictly to provide our restaurant services and honor your requests, including to:

• Deliver your requested digital promotional voucher or BOGO coupon via SMS text message and/or email.
• Send recurring VIP promotional offers, seasonal menu specials, and in-store deal reminders (only if you have explicitly opted in to marketing messages).
• Send transactional or service-related notifications regarding your claimed voucher, order inquiries, or customer support requests.
• Verify voucher redemptions at our register at 5138 E Olympic Blvd, Los Angeles, CA 90022.
• Maintain compliance records required by wireless carriers and federal/state telecommunications regulations (TCPA, CTIA, and CCPA).

4. Mobile Messaging (SMS/MMS) Privacy & Non-Sharing

We value your trust when you provide your mobile telephone number. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service or our telecommunications platform providers solely to transmit messages on our behalf, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, sold, rented, or traded under any circumstances.

5. Opt-Out (`STOP`) & Help (`HELP`) Controls

You have complete control over whether you receive SMS text messages from Legacy Burgers:

• To Opt Out (Unsubscribe): Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us. You will receive one final confirmation text confirming that you have been unsubscribed, and no further messages will be sent unless you re-enroll.
• For Help or Support: Reply HELP to any text message, call us directly at (323) 968-1120, or visit us at 5138 E Olympic Blvd, Los Angeles, CA 90022.

6. Data Security & Retention

We implement industry-standard administrative, technical, and physical security controls (including encrypted HTTPS transmission and restricted access customer relationship management systems) to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to request information about the categories and specific pieces of personal information we have collected about you, the right to request deletion of your personal information, and the right not to be discriminated against for exercising any of your privacy rights. Legacy Burgers does not sell or share personal information as defined under the California Consumer Privacy Act (CCPA).

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us directly:

• Business Name: Legacy Burgers
• Address: 5138 E Olympic Blvd, Los Angeles, CA 90022
• Phone: (323) 968-1120
• Hours: Monday – Sunday, 7:00 AM – 9:00 PM
• Related Policy: View our Terms & Conditions